November 29, 2022

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Essential Technologies for Remote and Hybrid Working

If there is one major thing that we have all learned from the last two years – with Covid-19 and the various social restrictions imposed by governments – it is that many people want to have the option to work remotely, or even just have the flexibility of working either from home or in the office (commonly referred to as hybrid working).

We were able to discuss this with a company in London, who not only went fully remote themselves, but has helped many of their clients go remote and hybrid since 2020. The company, TechQuarters, specialises in managed IT services London based companies have been using for years. They feel that the reason they were able to go remote so easily was due to the technologies that are native to their infrastructure.

Remote and Hybrid Working

Remote and hybrid working has been a bit of a challenge in the last few years. But the consensus is that, to enable it, an organisation needs to have the right technologies implemented. Solutions like cloud storage, and videoconferencing proved to be hugely popular among businesses. According to TechQuarters, their biggest challenge when going remote was figuring out how they were going to use technology to fill the gaps created by working remotely – the most obvious of which were that nobody was in the same room as each other.

Essential Technologies

Any business that is looking to optimize their organisation for remote working, or at the very least, providing their employees with the option for working remotely, should consider the following solutions. All of these solutions are used by TechQuarters and, as providers of IT support central London businesses relied on heavily when they were going remote, they are also solutions that they would recommend to other businesses.

  1. Cloud Storage

First and foremost, a remote workplace needs to ensure that every employee has access to their files and folders, no matter where they are or what time it is. This is why cloud storage was one of the most widely utilized new solutions for many businesses in the last 2 years. With cloud storage, data is never tied to a single location; through a network of distributed datacentres, a cloud provider can enable their clients to access their data remotely, on any device that is connected to the internet. For employees working from their home, this is the perfect solution for file management.

  1. Unified Communications

The next challenge many organisations were faced with was how to keep all their employees sufficiently connected. It is true that there are many solutions for different types of communication – you have emails, mobile telephony, SMS, and many different apps for internet-based direct messaging. However, using 3 or 4 separate communication solutions can be tricky; therefore many businesses decided to opt for unified communications. This solutions means users can access most of the different channels of communication they use for work from a single interface. Unified communications is just one way to minimize and circumvent the challenges of remote work.

  1. Cloud Applications

Modern businesses tend to use a diverse array of applications to fulfil their daily work processes – from email clients, word processors, and presentation software, to CRM systems, social media management, and content creation software. If the applications an employee uses can only be accessed from a single device, then they will be drastically limited in where and when they can work. In recent years, more and more applications have been becoming cloud-based – meaning that they can be accessed and used on desktops, mobiles, and web browsers. That flexibility has many advantages – particularly for hybrid workers who will be working in at least two different locations throughout their work week.